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Privacy Policy

OVERVIEW
This Privacy Policy (“Policy”) applies to information we collect from you or about you from persons, either electronically, via postal mail, in-person or over the phone, in connection with your relationship with COGNITIVEBOTICS Technologies (“Company” or “we” or “us” or “our” as per context), whether it be for a donation, a survey, registrations or participation in our website i.e. cognitivebotics.com and/or any equivalent of its application (collectively the “Website”) or any other Company sponsored event, and users of any related services, applications or sites that link to this Privacy Policy (the “Services“).

The Website may have links to the Company’s partner websites, sites and / or apps. You shall accordingly be subject to the terms and conditions of such partner websites. The Company does not warrant, promote, encourage and/or endorse the Company partner’s websites, and/or apps. The Company shall not be responsible for the privacy practices or the accuracy or integrity of the content included on such websites, and / or apps.

The Policy describes the Company’s collection and use of users’ Personal Information in accordance with the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 (“SPDI Rules”) under the Information Technology Act, 2000 (“IT Act, 2000”). It also describes generally COGNITIVEBOTICS Technologies general practices for handling additional information (e.g., interests, demographics and site usage) you submit through us or from a third party to the extent it is associated with a specific user or user account or device.

Meaning
The term “Personal Information” shall have the same meaning as provided under the IT Act, 2000 and SPDI Rules, and shall mean any personally identifiable information like gender, mobile number, phone number, address, email, date of birth, any identity proof issued by the government like Aadhar, PAN Card, et cetera.

The term Personal Information includes ‘Sensitive Personal Data or Information’ as defined under the SPDI Rules which relates to, (a) password, (b) financial information such as bank account or credit card or debit card or other payment instrument details, (c) physical, physiological and mental health condition, (d) sexual orientation, (e) medical records and history, (f) biometric information, (g) any detail provided to the Company in furtherance to providing service, and (h) any of the information received by the Company for processing, stored or processed under lawful contract or otherwise including Internet Protocol (“IP”) address, browser type, Internet Service Provider (“ISP”) (the “Information”).

DONOR PRIVACY STATEMENT
The Company is a non-profit 501(c)3 entity. It is dedicated to providing therapeutic interventional strategies that makes a difference for individuals with autism and their families. The Company maintains strict controls relating to donor information privacy and has relevant policies to do the same. For ease of reference, the policies can be accessed by clicking here. We take great care to ensure that unauthorized persons do not compromise your Personal Information whether it is submitted by phone, mail or online. Under no circumstances will we share or sell a donor’s Personal Information with any third party , nor will we send donor mailings on behalf of other organizations, unless specifically mentioned herein.

General Consent
By using or accessing the Website or by creating an account on the Website, You (i) agree and acknowledge that you have read and understood the terms of this Policy, and (ii) acknowledge and consent to the collection, retention and use of Your Personal Information as described in this Policy. We request You to read the terms of this Policy carefully to understand Our approach pertaining to the collection, retention and use of your Personal Information. In the event You do not agree with this Policy, You can choose not to use the Portal.

PROTECTION OF CHILDREN
.We have a policy of not collecting Personal Information and Data from children under 18 years of age if We have the knowledge of the same. This Platform is not intended for use by Children. The Platform is to be used by the Parents of the children, as per the terms of use provided on our Website. If You are under the age of 18 years, We request You to not provide any information to Us or use any of the interactive and communication features provided by the Platform. If it comes to our knowledge that We have collected or received Personal Information or Data from a child under the age of 18 years without parental consent, We will delete that information.

TYPES OF INFORMATION COLLECTED
Information you submit
We collect personally identifiable information when you voluntarily submit it to us, including but not limited to when you register for or subscribe to our products, learning programs, newsletter, participate in a contest, take a survey or provide feedback on our products, when you apply for Services, access the Website.

Additional Information
“Additional Information” is any information that does not reveal your specific identity, such as browser information, information collected through Google Analytics, demographic information, and aggregated information; it may be combined with your Personal Information, and when we do, we treat the combined as Information.

Other Information We Collect Automatically When You are Online

Aggregated information, such as information on traffic patterns within the Website, is collected by COGNITIVEBOTICS Technologies through various methods:

  • IP Addresses: We collect IP addresses through the Website. An IP address is a number that is automatically assigned to your computer whenever you’re surfing the web. Web servers, the computers that “serve up” web pages, automatically identify your computer by its IP address, and when you request a page from the Website, our servers log your IP address. The Website does not link IP addresses to anything personally identifiable, so although your session will be logged, you will remain anonymous to us.
  • Use of Cookies: The Company may use cookies and other tracking technologies (including browser cookies, pixels, beacons, and Adobe Flash technology including cookies), which are comprised of small bits of data that often include an anonymous unique identifier. A cookie is a small data file that most major web sites write to your hard drive for record keeping purposes when you visit them. Cookies allow us to measure activity on the Website and to improve your user experience, for example by remembering your passwords and viewing preferences. Cookies are used by the Company to measure activity on the Site and make improvements and updates based on which areas are popular and which are not. We will make available cookies, containing non-personally identifiable information such as IP address and pages viewed, regarding your activity on the Website to certain third party providers with whom we work.

Most browsers are initially set to accept cookies. If you’d prefer, you can set yours to refuse cookies or to alert you when cookies are being sent. However, it is possible that some parts of the Website – particularly online surveys – will not function properly if you do so.

INFORMATION USE
The Company uses the Personal Information collected from and aboutiyou for the purposes set forth below. Please note that we may use and disclose Other Information for any purpose, except where we are required to do otherwise under applicable law. If the Company is required to treat Additional Information or Other Information as Personal Information under applicable law, then we may use and disclose it for all the purposes for which we use and disclose Personal Information.

  • to carry out our obligations arising from any contracts entered into between you and us and to provide you with the information, products and services that you request from us; To improve the quality of services, Company may combine the Personal and Other Information collected with information that you provide to us in connection with the Company.

  • To provide and manage our relationship and/or services. – We use the Personal Information we collect from and about you to provide our products and services and features to you and to improve upon our services, including, without limitation: to process and fulfill your subscription, to send you information about your relationship or transactions with us, to measure and improve those services and features, to personalize and customize your experience; to allow you to comment on content, participate in online games, contests, promotions or rewards programs, to provide you with customer support, and to respond to inquiries.

  • To contact you -We may periodically send promotional materials or notifications related to our services to the email address you provided. To help make these promotional materials more relevant to you, we may use and combine any of the Personal and Other Information we collect to assist us in sending you promotional materials. If you want to stop receiving promotional materials from us, please let us know by contacting us as described in the “Opting Out” section below or follow the unsubscribe instructions at the bottom of each email. There are certain service transactional notifications that you may not opt-out, such as billing and receipt notices, and notifications of date, locations, times and/or other changes to any of the Company’s sponsored event to which you are registered. We may also use your email address to respond to inquiries or requests you make to us.
  • To administer our Website and for internal operations, including troubleshooting, data analysis, testing, research, statistical and survey purposes;
  • To improve our Website to ensure that content is presented in the most effective manner for you and for your computer;
  • To allow you to participate in interactive features of our service, when you choose to do so;
  • As part of our efforts to keep our Website safe and secure;
  • To measure or understand the effectiveness of advertising we serve to you and others, and to deliver relevant advertising to you;
  • To make suggestions and recommendations to you and other users of our Website about goods or services that may interest you or them.

Information Made Public Through Use of Our Services and User Privacy Settings

Certain features on our website or other online services give you an opportunity to interact with us and others – for example: message boards, chats, and social media (Facebook, Twitter, et cetera). When you use these features, you should be aware that any information you submit, including your name, location and email address, may be publicly available to anyone, including other users, search engines, advertisers, third party application developers, and anyone else with access to our Online Services. We are not responsible for any information you choose to submit and make public through these interactive features.

The Company will never share, sell or trade your Personal and Other Information with other third party companies, groups, or non-profit organizations to directly market offers to you. We only share your Personal and Other Information in these cases:

  • To allow third-party service providers to assist us in providing and managing Our Services. We may make your Personal and Other Information available to certain third-party service providers, such as contractors, who help us manage or provide our services by, for example: developing and verifying online surveys, technical support for online application.

  • To protect the rights of the Company and our users. There may be instances when the Company may disclose your Personal and Other Information, including situations where we have a good faith belief that such disclosure is necessary in order to: (i) protect or defend the legal rights or property of the Company or its affiliates, or their employees, agents and contractors (including enforcement of our agreements); (ii) protect the safety and security of users of our products and services or members of the public; (iii) protect against fraud or for risk management purposes; (iv) comply with the law or legal process, including laws outside your country of residence; or (v) to respond to requests from public and government authorities including public and government authorities outside your country of residence.

  • To complete a merger or sale of assets. If the Company sells all or part of its organization makes a sale or transfer of its assets or is otherwise involved in a merger or transfer of all or a material part of its business, the Company may transfer your Personal and Other Information to the party or parties involved in the transaction as part of that transaction.
  • To Any member of our group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.

WHERE WE STORE YOUR PERSONAL DATA

  • The data that we collect from you will be transferred to, and stored at, a safe and secure destination. By submitting your personal data, you agree to this transfer, storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with this privacy policy.
  • All information you provide to us is stored on our secure servers. Any payment transactions will be safely encrypted. Where we have given you (or where you have chosen) a password which enables you to access certain parts of our Website, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
  • Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our Website; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.

NOTICE
Privacy Policy Changes.

The Company shall modify this Privacy Policy as necessary.

Means of Notice and Choice. This Privacy Policy is the primary means by which we provide you with notice and choice about our collection and use of your Personal Information. If we ask for specific Personal Information that will be used in a manner different from what is described in this Privacy Policy, we will inform you at the time of collection.

International Transfer. Your Personal Information may be stored and processed in any country where we have facilities or in which we engage service providers, and by using our products and services, you consent to the transfer of information to countries outside of your country of residence, including Europe and the United States of America, which may have different data protection rules than in your country.

Data Retention. We will retain your Personal Information for the period necessary to fulfill the purposes outlined in this Privacy Policy unless a longer retention period is required or allowed by the laws in force in the country where the Company is registered.

Linked Websites. Our Online Services may also be linked to sites operated by third parties (for example, YouTube), and may carry advertisements or offer content, functionality, games or applications developed and maintained by third parties. Some of these third party sites may be co-branded with the Company’s logo, even though they are not operated or maintained by us. The Company is not responsible for the privacy practices of any such third parties, and once you leave our Website via a link, enable a third-party service, or click an advertisement, you should check the applicable privacy policy of the third-party site.

SECURITY
The Company uses industry standard administrative, technical, personnel and physical third-party measures to safeguard Personal Information in its possession against loss, theft and unauthorized use, disclosure or modification. No data transmitted over the Internet is guaranteed to be completely secure. It may be possible for hackers or other third parties not under the control of the Company to intercept or access transmissions or private communications unlawfully.

COGNITIVEBOTICS Technologies cannot ensure or warrant the security of any information you transmit to us. Any such transmission is done at your own risk.

HOW TO ACCESS, CORRECT OR UPDATE YOUR INFORMATION
To access or modify your information and update your preferences simply contact us. (see below)

OPTING OUT
It is our desire to not send unwanted mail or email to our contacts and donors. Please contact us if you wish to be removed from our mailing list.

If you have comments or questions about our donor privacy policy, please call or write us at support@cognitivebotics.com

Privacy/Conflict of Interest Policies
Your rights

You have the right to ask us not to process your personal data for marketing purposes. We will usually inform you (before collecting your data) if we intend to use your data for such purposes or if we intend to disclose your information to any third party for such purposes. You can exercise your right to prevent such processing by checking certain boxes on the forms we use to collect your data. You can also exercise the right at any time by contacting us at support@cognitivebotics.com

Our Website may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.

GRIEVANCE REDRESSAL
Raising Complaint: All grievances by you should be addressed in writing to Us at support@cognitivebotics.com. Your complaint or query shall be replied within 48 business hours of receipt of complaint. Any follow up question shall also be answered within 48 business hours on receipt of follow up mail. Our teams will then work on resolution of the complaint and take appropriate action required for resolution.

Grievance Officer: A Grievance Officer, will be designated for redressal, shall endeavor to resolve the grievances within a month of the receipt of the complaint. The complaints in this regard may be addressed to the address mentioned below:

Email ID: support@cognitivebotics.com

Cognitivebotics Technologies

Such Escalation Officer shall address your complaints within 48 hours business hours of receipt of complaint

Contact
Questions, comments and requests regarding this privacy policy are welcomed and should be addressed to support@cognitivebotics.com